1. Introduction
Welcome to wa05.watchhousesale.com. These Terms of Service govern the use of the website located at wa05.watchhousesale.com and the purchase of products offered by Tsz Long Limited. By using this website or placing an order, the user agrees to be bound by these Terms. If the user does not agree with these Terms, the user must refrain from using this website.
2. Orders and Contract Formation
All orders submitted through wa05.watchhousesale.com constitute an offer to purchase the products in the order. An order confirmation is sent to acknowledge receipt of the order. A binding contract for the sale of products is formed when Tsz Long Limited dispatches the ordered items to the user. Tsz Long Limited reserves the right to refuse or cancel any order at any time for reasons including product availability, errors in product description, or payment irregularities.
3. Refund Policy
Tsz Long Limited offers a 14 days no-questions-asked refund policy. This policy applies to all clothing and footwear products purchased directly from wa05.watchhousesale.com.
The 14 days refund period begins on the date the user receives the product. To initiate a refund, the user must submit a refund request through the customer support channel at [email protected] within the 14 days period. The product must be returned in its original condition with all tags attached and original packaging.
Upon receipt and inspection of the returned product, Tsz Long Limited processes the refund. The refund processing and the subsequent crediting of funds to the customer’s account requires a minimum of 14 days from the date of receiving the returned product. This period accounts for shipping, inspection, and bank or payment gateway processing times.
For refunds processed via PayPal, the minimum time required for the refund to be completed is 14 days. Due to local legal requirements in certain jurisdictions, PayPal refunds in specific regions may require up to 30 days to finalize. Tsz Long Limited does not control the processing times imposed by PayPal or financial institutions once the refund is initiated.
Refunds are issued to the original payment method used for the purchase. Shipping costs are non-refundable unless the return results from an error on the part of Tsz Long Limited.
4. Payment
All payments are processed through secure third-party payment gateways. Tsz Long Limited accepts major credit cards and PayPal. Prices listed on wa05.watchhousesale.com are in the currency displayed at the time of purchase. Tsz Long Limited reserves the right to modify prices at any time without prior notice. The price applicable to an order is the price displayed at the time the order is submitted.
5. Shipping and Delivery
Delivery timelines are estimates provided at checkout. Tsz Long Limited ships to addresses specified by the user. Title to products and risk of loss pass to the user upon delivery to the carrier. Tsz Long Limited is not liable for delays caused by customs clearance or carrier services.
6. Product Descriptions and Availability
Tsz Long Limited strives to ensure that product descriptions, images, and specifications on wa05.watchhousesale.com are accurate. If a product received by the user does not match the description, the sole remedy is to return the product in unused condition for a refund in accordance with the Refund Policy. Product availability is subject to change without notice.
7. Limitation of Liability
To the fullest extent permitted by law, Tsz Long Limited disclaims all warranties, express or implied, regarding products sold through wa05.watchhousesale.com. Tsz Long Limited is not liable for any indirect, incidental, or consequential damages arising from the use of products purchased or from the inability to use this website. The total liability of Tsz Long Limited for any claim arising from the purchase of products is limited to the total amount paid by the user for those products.
8. Intellectual Property
All content on wa05.watchhousesale.com, including text, graphics, logos, images, and software, is the property of Tsz Long Limited or its content suppliers and is protected by international copyright and trademark laws. The user may not reproduce, distribute, or create derivative works from any content on this website without explicit written permission from Tsz Long Limited.
9. User Accounts
Users may create an account on wa05.watchhousesale.com. The user is responsible for maintaining the confidentiality of account credentials and for all activities that occur under the account. Tsz Long Limited reserves the right to suspend or terminate accounts at its discretion for violations of these Terms.
10. Governing Law
These Terms of Service and any dispute arising out of or in connection with these Terms or the purchase of products from wa05.watchhousesale.com are governed by the laws of Hong Kong. Any legal action or proceeding relating to these Terms shall be brought exclusively in the courts of Hong Kong. The user consents to the jurisdiction of such courts.
11. Modifications to Terms
Tsz Long Limited reserves the right to revise these Terms of Service at any time. Revisions are effective immediately upon posting on wa05.watchhousesale.com. The user is bound by the version of the Terms in effect at the time the order is placed. Continued use of the website after changes constitutes acceptance of the revised Terms.
12. Contact Information
For questions regarding these Terms of Service or to submit a refund request, contact Tsz Long Limited at:
Email: [email protected]
Address: 4/F, British Council Building, 3 Supreme Court Road, Admiralty